Shipping policy
Shipping Policy
Last updated: July 2026
At MY/ATLAS Beauty, we take great care in preparing and dispatching every order. Below you'll find everything you need to know about how we ship.
Order Processing All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or holidays will begin processing the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (United States) We offer the following shipping options for orders within the United States:
- Standard Shipping — Estimated delivery in 5–7 business days
- Express Shipping — Estimated delivery in 2–3 business days
Shipping rates are calculated at checkout based on your order and location.
International Shipping We ship internationally via USPS and DHL Express. Estimated delivery times vary by destination:
- USPS International — Estimated 7–21 business days
- DHL Express — Estimated 3–7 business days
International shipping rates are calculated at checkout. MY/ATLAS Beauty is not responsible for delays caused by customs processing or local postal services.
Duties & Taxes International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are the sole responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.
Tracking Your Order Once your order has shipped, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update after dispatch.
Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please contact us at help@myatlasbeauty.com with your order number. We will do our best to assist you in locating your shipment.
Incorrect Address Please ensure your shipping address is correct at the time of checkout. MY/ATLAS Beauty is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at help@myatlasbeauty.com — we will do our best to make changes before dispatch.